The Sunstone 30” Gas/Charcoal/Wood Hybrid offers you a complete grilling solution with integrated Dual Gas Combined 30,000 BTU Burners with Electronic Ignition System under the main Charcoal/Wood Drawer and coupled with the Charcoal & Wood Burning Drawer!
- Easily replenish Charcoal or Wood type while you continue grilling then remove whole drawer for easy clean-up, dumping ash waste away.
- Unlimited ways to grill, Smoke, Sear with multiple ways to customize the drawer systems, The height adjustable top tray can be loaded with your choice of whole wood pieces like mesquite, or oak – giving your food an added flavorful experience.
- Use one side for High Heat Sear Grilling, while the other side is Low Heat Indirect Cooking – and Re-Ignite the Charcoal/Wood in the Burn Trays as Needed or use the Gas Burners alone with Up To 500 degrees of heat from just the bottom burners, adding Charcoal or Wood increases this exponentially.
- Use the 15,000 BTU Infra-Red Burner as additional pass-over Searing, or Dual Height Rotisserie Function and use up to Two Rotisserie Rods Simultaneously.
- Swap in to the grill multiple inserts like Pizza Stone, Deep Fryer, Griddle, and Searing for over 800 degrees of heat at the grilling surface.
- All Construction Materials & Components are made with Solid 304 Stainless Steel – Engineered and Designed Exclusively in the USA, A Proud Texas Company where Exceptional Quality meets Exponential Grilling Performance.
- Limited Lifetime Warranty Construction & Components
- All 14 Gauge 304 Stainless Steel Drawer System
- All 304 Stainless Steel Construction
- Easy Lift Spring Assisted Hood
- Exclusively Liquid Propane – Conversion required for NG
- Exclusive Integrated Dual-Gas Ignition Burners
- Electronic Ignition System for all Burners
- Combined 30,000 BTU Main Bottom Burners
- 15,000 BTU Infra-Red Back Burner
- Height Adjustable Burn Tray for Charcoal or Wood
- Drawer is fully removable for easy cleaning
- Drawer can be Locked Closed for Safety
- Adjustable Vent in the Drawer Face & Sides and Back Hood
- Back of Hood Adjustable Louvered Venting
We are proud to provide Free Shipping & Curbside Delivery
- In-stock items will be processed within 24 hours
- Tracking information is provided upon shipment.
- Free Standard Shipping: 7-11 Days
Installation and White Glove Services are NOT offered for Sunstone Metal Products
Returns & Warranty
Warranty information is located in the back page of your manual - if you do not have your manual refer to our website product pages and locate the manual on the product page.
- RUBY GRILLS - We offer a 3 Year Guarantee on the Burner, with 1-Time Replacement ONLY
- SUNSTONE GAS GRILLS - We offer a Limited Lifetime Warranty with a 1-Time Replacement ONLY
We accept returns on any item- please see the criteria below:
Return need to be made within 60 days of original purchase, in original packaging and unused for a full refund (Minus Shipping Charges if purchased on our website).
We Highly Recommend you Insure the products when shipping back to us, return will be rejected if product is received damaged and you will need to file your own shipping claim.
If product is returned Undamaged and in Original Packaging, but with some packaging damage, we charge a 15% Repackaging Fee.
When shipping products back to us, Please enclose a printed copy of your Purchase Order with the Company you purchased from inside the box, Do Not make any marks, or writings on the box anywhere or you will be charged 15% repackaging fee.
Please allow 2-4 business days once product is received for us to complete processing, Once credit is issued it can take around 48 hours for you to see the deposit in your bank account.
We do not accept any other product return if they do not meet any of the above requirements.
Upon Delivery: Inspect all packages for any sign of damage.
If none: Sign for Delivery and accept.
If damages are evident follow the steps below:
1. Note the damages on Delivery Report before signing and receiving the merchandise. Do not reject the shipment.
2. Call and notify Sunstone Metal Products, or other Company you've purchased from of damages or concerns within 48 hours of delivery.
3. Provide photos (damages to product, outer box & packing material),referencing your Invoice, or PO Number and a description of the damages. Save the packing material.
4. For freight shipments it is also wise to write “Not inspected for concealed damage” on the paperwork before accepting the merchandise.
FedEx and UPS claims are usually resolved within 14 business days. All claims that involve Freight Shippers may take up to 120 calendar days to resolve. We will do our best to accommodate all requests for replacement goods prior to the shipper resolving the claim but we do not guarantee this for every shipment.
Please Note: ALL LTL DELIVERIES ARE CURBSIDE UNLESS WHITE GLOVE FEES ARE PAID. By signing the Delivery Report with no notes of damages you are accepting the goods as in good condition. All reports must be made within 48 hours after delivery. We cannot file claims with the shipper after this and you will be responsible for repairs or replacements. If you decide to leave a note and are not present at the time of delivery this is the same as you signing for the delivery without exception.
We offer different types of warranty per each individual product, see the specific product warranty for exact details. For all warranty replacement we ask for a copy of the Purchase Receipt you have with the Company you purchased from.
This is required to show date of purchase and to confirm you are the original purchaser. Our product warranties Do Not extend to second owners of product, only original purchaser.
Product warranties are not renewed each time you replace any specific part of your product under warranty. Our product warranties cover parts only, they do not include the cost of shipping or installation of any specific part.