Heatgene Stainless Steel Freestanding Outdoor Shower with Handheld Shower for Outside/Swimming Pools

Shipping

Free Shipping

We are proud to provide Free Shipping on all orders

Delivery

• In-stock items will be processed within 24 hours
• Tracking information is provided upon shipment.
• Free Standard Shipping: 7-15 Days 

Due to additional health and safety measures we are taking to protect our customers and employees during the COVID-19 pandemic, as well as a large volume of online orders, some customers may experience shipping delays of up to 2 weeks. We appreciate your patience during this time. 

Once we have processed your order, you should receive an email from us with a tracking number and delivery acceptance instructions. Please note our deliveries are curbside only. Deliveries are made from Monday to Friday between 8:00 am - 5:00 pm.

Return Policy

If you are not completely satisfied with your purchase, please contact our Support Team at team@skylandpro.com

Return Policy

• If you’re not satisfied with an item that you purchased, you can initiate a return within 30 days after delivery for a full refund, as long as the item is in its original condition and packaging.
• Items that have been used or modified in any way may not be returned.

Damage Policy

• In the unlikely event that an item you ordered arrives damaged or is defective, you may return the item (and any related items from the order) for a replacement or a full refund, as long as you report the issue within 30 days after delivery

Refunds

• If you choose to get a refund for an eligible returned, damaged or defective item (as specified above), you’ll be refunded the purchase price and applicable sales tax.
• For damaged or defective items, you will also receive a refund for any amount you may have paid to have the item shipped to you.
• For items that were not damaged or defective, you will be responsible for the return shipping costs (whether the item was shipped by parcel or freight).
• Refunds will be issued to the original method of payment shortly after we receive and process the eligible item.

Warranty

All Heatgene towel warmers are subject to a 2-year warranty. All Heatgene faucets are subject to a 5-year warranty.