Cold Plunge Guidelines and Maintenance.pdf
We are proud to provide free shipping
Delivery
Due to high levels of demand, the lead time for all Dundalk saunas has been adjusted to 12-15 weeks. Please consider Pre-Ordering.
Please view our full shipping policy and FAQs
Order Cancelation Policy
1) Up to 14 days from order entry – you can cancel the order without penalty
2) After 14 days, a $65.00 cancelation fee will apply
3) Within 7 days of the ship date, the order cannot be canceled
Order Change Policy
1) Up to 14 days from order entry – you can edit/change the order without penalty
2) After 14 days, a $65.00 edit/change fee would apply
Examples: adding removing products, adding removing options, changing the ship to address, changing the shipping method, etc.
3) Within 7 days of the ship date, the order cannot be edited or changed
4) After the product has shipped, if the customer wants to change the ship to address, a $250 fee will apply
Return Policy
1) Our stated return policy is: We do not accept returns
2) If a product must be returned to the factory, the following will apply:
a. 20% Restocking fee
b. Customer will be responsible for any and all shipping costs to the factory
c. Products must be returned in their original packaging and condition
d. Leisurecraft will inspect the product upon return and Leisurecraft will be the sole decider of the condition of the product and the amount of the refund
