Amazing Gates Sonoma Style Driveway Swing Gate

I want to take this opportunity to congratulate you and your staff for all that you have done to support me in the installation of my gate. It has all been a very positive experience for me, from my original contact with Jim Harlan helping me to purchase the proper equipment for my particular application. I also want to mention Joan Blaine, his assistance in helping me to understand the various questions I’ve had during the installation has been invaluable. Thanks for all that Amazing Gates has done for me. I am completely satisfied with my gate. I would recommend your company to any prospective customer. When the snow clears I will send you some pictures of my installation.

Just wanted to let everyone know what a pleasure is was dealing with your company. You, Jim, made sure I had the products, or material that I needed to complete my job on time. I installed all the equipment, and had a problem with the electrical board, I then talked to Joan in technical support, he responded quickly with a solution and I was able to complete my job and make my customers happy!! Your staff is outstanding! Everyone from the receptionist, shipping, sales, and technical support. Please commend all your staff on a job well done!! Your equipment speaks for itself and is working great. Look forward to dealing with you on my next job.

I am writing this letter as a recent and satisfied purchaser of one of your gates and to bring to your attention two of your employees who deserve special thanks and commendations through all my contacts with your company. First of all Russell, who was patient in explaining every technical aspect and answered all of my questions over a period of several months, and was the deciding factor in my determination to purchase a gate from your company rather than any other company. But especially Desiree Atencio, who, when the RE-1 circuit board had to be replaced as defective, was incredibly courteous, charming, patient and responsive to my inquiries. Desiree followed through in seeing that the defective board was replaced, telephoned me to advise of its availability, its shipment date from the distributor, and the expected arrival date. In this world of incompetent employees, “hurry up”, “get the money”, ignore the purchaser after the sale”, and “leaving messages on answering machines”, dealing with such a special employee as Desiree was a welcome experience. I thought these outstanding employees should be brought to your attention.

Just a note to say I just received and unpacked my gates. I am really pleased with the quality of the gates and all the hardware. The gates are better quality than I had hoped for. The packaging was great also. I will install them in the spring, and forward a picture at that time. Thanks for great service and a great product. I will be showing them to my friends.

We have received a lot of nice comments about the gates and the fence on the wall... I really thank you ever so much for the outstanding support and advice. We consider ourselves very fortunate to have found you and worked with you. So in all, I wanted to let you know that you are great people to work with and I will be happy to be your reference to any of your future customers.